How do we know if the services we provide really improve the lives of the people we work with? How do we know if the people we work with are satisfied their experience of our work and / or our service?

The obvious answer is to ask them.

It is generally held that the reason services exist is to make the lives of the people they serve better. However, it is not always easy for services to know if the support they provide is optimal or even effective. It’s also difficult for funders to know if people are satisfied with the services they are funding.

A platform for community sector workers and other interested parties to share information, resources, training and policy updates with regards to access to interpreting / translation services in the provision of information and services for people with limited English proficiency.   

 

   

A space for workers in the CALD community sector to support each other; share stories and ideas; inform each other about research, forums and events; or just to talk about issues that workers feel are important to them and their clients.

This is a space for workers in our state's CALD community sector to support each other; share stories and ideas; inform each other about research, forums and events; or just to talk about issues that workers feel are important to them and their clients. 

Recent contributions

No recent contributions

Recent contributors

Kenny Irma Duke Grant Hawgood Angela Massey Noemi Austria
Adam Dale karen demmery Vinay Nair Thomas Rowson
Tamba Thomas Silvia Borges Mary Garner Claudia Diaz Amayo
Anne Wilson Tanya Appleton

Community of Practice for graduates of the Cross Cultural Practice Development Facilitator Training Program

Welcome to the

Community Services Skilling Plan

Cross Cultural Practice Development Strategy's

'Facilitator Training Portal'

 

 

A web based platform for you to:

  •  share resources
  • connect with other Facilitators
  • build your training knowledge

Recent contributions

No recent contributions

Recent contributors

Suewellyn Kelly naomi collier Sandra Bennett Marie Sloan
Fred Binge Claudia Diaz Amayo Daniel Utiku-Roberts Julie Fraser
QCOSS Community Door Mangol Lok Shirley Marks Linda Walker
Dee Lim Deanne Wilson