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How do we know if the services we provide really improve the lives of the people we work with? How do we know if the people we work with are satisfied their experience of our work and / or our service?

The obvious answer is to ask them.

It is generally held that the reason services exist is to make the lives of the people they serve better. However, it is not always easy for services to know if the support they provide is optimal or even effective. It’s also difficult for funders to know if people are satisfied with the services they are funding.

A network space for all members of the COSS network

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Recent contributors

Rohani Mitchell Luke Reade_4 Rodney Holmes Melanie Lippitt-Plumb_3
Laura Barnes_4 Jo De Silva Catherine Earl Gina Muller
Leah Cleary Louise Mullins Janine Sims Angela Massey
Network Spaces Admin Karen Murphy

The Energy and Water Network Space aims to keep you up-to-date on changes in the Essential Services area that may affect you or your clients. If you register for an account and join this group, you will receive email updates when news or information becomes available.

You will find information, factsheets, events and news items to assist you in helping your clients maintain access to essential services.

Developing a resource to help organisations determine whether family and child programs are working well and how to fix them: 

The Online Evaluation Resource is being developed on behalf of the Queensland Family and Child Commission, to assist government and non-government staff in undertaking, contributing to and using evaluations of family and child programs, policies and strategies. The User Group will be able to make suggestions and give feedback on: 

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Dr Hannele Nupponen_11 Melanie Schroder Sherry Wright Rebecca Muldoon
Stewart Redshaw Peta Nichol Alison Ingram Julie Theakston_2
Fiona Jackson Joanne Trentin Jonty Bush Cleo Gardiner
Jennifer Cray Tracey Smith PeakCare

Thanks for your contribution to the first workshop to begin designing the Brisbane South Local Level Alliance.

As we discussed, this Network Space has been created to give everyone access to the content presented in the workshop as well as the work generated by each group during the session. It also provides a means to discuss issues related to the LLA generally, or to the work of the specific working parties.

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Angela Wilkinson Leanne Williams_4 Alex Prouzos_8 Jane Carter
Sarah Siepen_10 James Austin Stephanie Anne Victoria Gibbs
Diana Homer Daniel Batkin David Sloan Verena Wright
Melanie Schroder Di Townsend

Thanks for your contribution to the first workshop to begin designing the Brisbane South West Local Level Alliance.

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Leanne Williams_4 Jane Carter James Austin Angela Massey
Stephanie Anne Victoria Gibbs Melissa McCallum Daniel Batkin
David Sloan Melanie Schroder Di Townsend Belinda Ryder
Network Spaces Admin Lorna Berry

Thanks for your contribution to the first workshop to begin designing the Brisbane North Local Level Alliance. 

As we discussed, this Network Space has been created to give everyone access to the content presented in the workshop as well as the work generated by each group during the session. It also povides a means to discuss issues related to the LLA generally, or to the work of the specific working parties.

 

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Recent contributors

Deborah Dowsett Jane Carter Daniel Bourman Diana Homer
Daniel Batkin David Sloan Verena Wright Melanie Schroder
Network Spaces Admin Peta Nichol Elizabeth Power jillian warren
Ashleigh Stephens Alison Hando

The Outcomes Working Group will bring together a diverse mix of government and non-government organisations to draft and test a suite of program level outcomes and measures (standardised and non-standardised).

A series of ten monthly workshops are planned, four of which will be held in regional Queensland. These workshops will be co-facilitated by the Queensland Council of Social Service and the Department of Communities, Child Safety and Disability Services and build on an initial session at QCOSS’ 2014 conference.

Ipswich Goodna Youth Interagency Network Space is a forum for agency workers who work with youth and community representatives in the local Ipswich and Goodna area. There is a meeting each month on the 3rd Tuesday of the month from 1pm to 2:30pm.

Monthly meetings rotate between Ipswich and Goodna.

For further information please contact Ipswich Community Youth Service, Amanda Margerison via email: [email protected]

Looking forward to working together in 2015!

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Sharee Newman Daniel Morris_5 Anna Grozinger_5 Melissa McCallum
Marilyn Palmer Network Spaces Admin Anne Scholl Rebecca Jackwitz
Jody Wilcox_7 Leanne Brown Amanda Margerison Bridget Coyne
Theresa Madson_8 Sasha Garner

headspace is Australia’s Youth Mental Health Foundation, established in 2006. This holistic service provides support for young people aged 12-25 in areas of Mental health and wellbeing, drug and alcohol use, employment and education, and physical health care. It is funded by the Australian Government Department of Health and Ageing under the Youth Mental Health Initiative Program.

 

headspace Meadowbrook unites a Consortium of 13 local Government and Non-Government bodies, including the Lead Agency- Aftercare.

 

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