The Energy and Water Network Space aims to keep you up-to-date on changes in the Essential Services area that may affect you or your clients. If you register for an account and join this group, you will receive email updates when news or information becomes available.

You will find information, factsheets, events and news items to assist you in helping your clients maintain access to essential services.

QCOSS has developed a number of factsheets on essential services to help those who may be having difficulties paying their bills or need information on how to reduce costs. You can find them on the QCOSS website on the Energy and Water pages.

Recent Posts

Energy Consumers Australia (ECA) are holding a series of community consultations to help understand the perspectives of Australian households and small businesses. ECA was formed by the Council of Australian Governments (COAG) in 2015 to promote the interests of households and small businesses in...
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The St Vincent de Paul Society’s Households in the dark report is an analysis of approximately 200,000 electricity disconnections over a three year period from July 2012 to July 2015. The report found that electricity disconnections and energy exclusion are a growing problem that is entrenching...
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Energy Consumers Australia (ECA) are holding a series of community consultations to help understand the perspectives of Australian households and small businesses. ECA was formed by the Council of Australian Governments (COAG) in 2015 to promote the interests of households and small businesses in...
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QCOSS is conducting a survey on electricity and gas issues and we'd love to get your feedback . The aim of the survey is to find out more about your experiences in the community sector and those of your clients in relation to electricity and gas bills. We'd like to find out: What are the emerging...
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Owners or proprietors of residential home parks or multi-unit residences are required to claim for a rebate on behalf of eligible pensioners or seniors. The scheme is available for premises where the proprietor: is the consumer of the energy retailer supplies electricity and/or reticulated natural...
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Have your say about Queensland’s renewable energy future Queenslanders can have their say about a future renewable energy target at a series of public forums being held across the state by the independent Renewable Energy Expert Panel. Minister for Energy and Biofuels Mark Bailey said the panel was...
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Check out two new reports from SACOSS in South Australia. (1) The Retail and Network Exemption Framework Emerging Issues for Consumers. This report can be found at this link: https://www.sacoss.org.au/retail-and-exemption-framework-emerging-issues-consumers (2) Better Solutions for Helping...
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This invite is for those interested in finding out more about Ergon Energy’s charges for the use of the electricity network (part of the retail electricity bill). If this is not relevant to your role or you have already received this invite please accept our apologies and disregard. Ergon Energy...
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Electricity Network Transformation Roadmap – National Webinar Given your important role in representing customer and societal interests -- which must be at the very heart of Australia’s electricity future -- I wanted to personally ensure that you and your team had visibility of the Electricity...
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Energy & Water Better Solutions for Helping Customers with Financial Difficulties: Energy and Water 1 January 2016 Better Solutions for Helping Customers with Financial Difficulties: Energy and Water. A cross-sector approach to supporting vulnerable consumers. Download: Better Solutions for...
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