Check out two new reports from SACOSS in South Australia.  

(1) The Retail and Network Exemption Framework Emerging Issues for Consumers. This report can be found at this link:

https://www.sacoss.org.au/retail-and-exemption-framework-emerging-issues-consumers

(2) Better Solutions for Helping Customers with Financial Difficulties: Energy and Water 

https://www.sacoss.org.au/sites/default/files/public/Best_Practice_Case_Studies_CLIENT%20%282%29.pdf