How do we know if the services we provide really improve the lives of the people we work with? How do we know if the people we work with are satisfied their experience of our work and / or our service?

The obvious answer is to ask them.

It is generally held that the reason services exist is to make the lives of the people they serve better. However, it is not always easy for services to know if the support they provide is optimal or even effective. It’s also difficult for funders to know if people are satisfied with the services they are funding.

A platform for community sector workers and other interested parties to share information, resources, training and policy updates with regards to access to interpreting / translation services in the provision of information and services for people with limited English proficiency.   

 

 
 

Community of Practice for graduates of the Cross Cultural Practice Development Facilitator Training Program

Welcome to the

Community Services Skilling Plan

Cross Cultural Practice Development Strategy's

'Facilitator Training Portal'

 

 

A web based platform for you to:

Recent contributions

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Recent contributors

Shelley Dunlop Suewellyn Kelly naomi collier Sandra Bennett
Marie Sloan Fred Binge Claudia Diaz Amayo Daniel Utiku-Roberts
Julie Fraser QCOSS Community Door Mangol Lok Shirley Marks
Roz Fullagar Alison Parkinson

A space for workers in the CALD community sector to support each other; share stories and ideas; inform each other about research, forums and events; or just to talk about issues that workers feel are important to them and their clients.

This is a space for workers in our state's CALD community sector to support each other; share stories and ideas; inform each other about research, forums and events; or just to talk about issues that workers feel are important to them and their clients. 

Recent contributions

No recent contributions

Recent contributors

Angela Massey Noemi Austria Shelley Dunlop Adam Dale
karen demmery Vinay Nair Thomas Rowson Tamba Thomas
Silvia Borges Mary Garner Claudia Diaz Amayo Anne Wilson
kirsi reinikka_3 Maryann Kerr