The first of our interviews have been uploaded.

The aim is to connect with each service type we work with and get their thoughts about the processes used to connect witjh their clients and customers to seek feed back about their level of saitisfaction and their experiences with the services. 

Our interview today is with Emma, who works in a small self directed service provides services to people with a disability and their families. 

Hear what Emma has to say about using surveys with her client group - Listen to the interview here

 (If the link doesnt work, cut and paste this into your address bar: http://www.studioq.org.au/media/customer-experience-self-directed-care)